Your patient journey, from the UK to Antalya and back
A clear sequence, with the people responsible for each step named honestly: our coordination team organises, the treating clinician decides, and you stay in control.
In short: you enquire, our team learns about your goals, the treating clinician assesses your case and proposes a written plan, you receive a personalised quote, you book, you travel with private transfers, you are treated in Antalya, and you return home with aftercare instructions and our team still one message away.
Step by step
1. Your enquiry
Use the quote request form or call our UK patient line. Tell us what you would like to change about your teeth and roughly when you could travel. You do not need X-rays or a clinical history to ask a basic question.
2. A planning conversation with our coordination team
This is an organisational conversation, not a clinical consultation. We explain how the process works, which package options exist, what information the clinician will need, and we answer practical questions about travel and timing. Nobody on our coordination team gives clinical advice.
3. Clinical assessment by the treating clinician
The treating dentist or surgeon at the partner clinic reviews your information and any recent imaging you can share, and confirms whether a plan can be proposed at this stage. Online consultations include both our coordination team and the partner healthcare providers. A plan proposed remotely can change after an in-person examination and 3D imaging in Antalya, and we will tell you where that risk is higher for your case.
4. Written plan and personalised quote
Your quote lists treatment items, materials, the number of trips and nights, transfers, hotel category where included, and exclusions. Where a treatment has options, such as one jaw or both, or temporary and final restorations, they are stated separately. How a from-price works.
5. Booking
No deposit and no advance payment for your treatment. If you choose an all-inclusive hotel, the hotel may ask for a booking deposit — we tell you before you confirm. Our booking team confirms the hotel’s cancellation terms before you confirm. A request for an appointment is not a confirmed booking until we confirm it in writing.
6. Travel and arrival
You book your own flights and send us the details. A team member meets you at the terminal exit and escorts you to your driver in the airport parking area. Rides are private to you and your travelling party. Pickup details are sent by email and WhatsApp, with reminders 24 hours, 1 hour and 15 minutes before pickup. Travelling from the UK.
7. Treatment days in Antalya
Surgical dental trips generally require four to five nights, as advised by the treating surgeon; cosmetic dental trips are planned for seven nights. Your exact included nights are stated in your personalised package. Trip length is a planning figure, not a promise that healing is complete when you fly home.
8. Returning home
Your clinician gives you aftercare instructions before you leave. Our team remains your point of contact and relays questions to the clinical team. What aftercare and support actually cover, and what to confirm before you book.
Consultations before you travel
Do I speak to a dentist or to a coordinator?
Your first conversation is with our coordination team, who explain the process, timing and package options, while clinical questions are answered by the treating clinician at the partner clinic and never by us. Ask us on WhatsApp and we will tell you exactly what applies to you.
Can the clinician use X-rays from my UK dentist?
A recent X-ray or panoramic scan from your UK dentist is useful for the initial assessment, although the clinician may still need new imaging in Antalya before your plan is final. Ask us on WhatsApp and we will tell you exactly what applies to you.
Is there any option before I fly?
What is possible before you fly depends on your treatment and your dates, so we do not promise a video call or a UK appointment on this page. Ask us on WhatsApp and we will tell you exactly what applies to you.
What can change along the way
- The plan: an in-person examination or new imaging can change what is recommended. Your quote is updated in writing if that happens.
- The timeline: healing periods are set by the clinician, not by a package. Some treatments need more than one trip.
- The cost: anything not listed as included is an extra. Extra nights, room upgrades and late checkout are extras; complimentary late checkout may occasionally be arranged, subject to the hotel, but cannot be promised.
Common questions
Is the first conversation a consultation with a dentist?
No. The first conversation is with our coordination team and covers process, timing and practical matters. Clinical assessment is carried out by the treating clinician at the partner clinic, and online consultations include both our team and the partner providers.
Can I have a consultation in the UK before travelling?
Ask us about consultation options for UK patients and we will tell you exactly what is currently available. We do not list UK premises on this website because we will not advertise arrangements we cannot confirm. See Consultations before you travel on this page.
Do I have to pay a deposit?
No deposit and no advance payment for your treatment. If you choose an all-inclusive hotel, the hotel may ask for a booking deposit — we tell you before you confirm.
Can someone travel with me?
Yes. Companions ride in your private transfers at no charge. Accommodation charges for companions vary by season and hotel; occasional shared-room offers may include a companion at no accommodation charge, but this is not a permanent entitlement.
Ready when you are — 24/7 on WhatsApp
Send your smile photos and any recent X-rays, tell us what you would like to change, and we will explain your options and next steps. Your written plan and quote follow the treating clinician’s assessment. No deposit and no advance payment for your treatment.
Call our UK patient line on +44 7522 603938. This number reaches our patient coordination team; it is not a UK clinic.
Who we are. New Look Smile is a patient-coordination service, authorised by the Republic of Türkiye Ministry of Health as an international health-tourism intermediary. We organise your journey; treatment is planned and carried out by independent, licensed clinicians at our partner clinic in Antalya. Information on this website is general in nature, is not medical advice and does not replace a clinical consultation.